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1. MICROSOFT ACTIVESYNC DOWNLOAD HOW TO
2. MICROSOFT ACTIVESYNC DOWNLOAD CODE
3. MICROSOFT ACTIVESYNC DOWNLOAD SERIES
4. MICROSOFT ACTIVESYNC DOWNLOAD WINDOWS

One of the most common issues with ActiveSync devices is calendaring. Now that we have covered the most common command that will be found in the ActiveSync mailbox log (that is the Sync command), it is now time to dig a little bit deeper.

MICROSOFT ACTIVESYNC DOWNLOAD HOW TO

It is very important to know how to use the protocol document to look up status codes for the various ActiveSync commands. Were you able to determine the issue? The exception within the ActiveSync mailbox log for this example does provide enough detail to know the attachment was too large.

MICROSOFT ACTIVESYNC DOWNLOAD CODE

Lookup this status code in the protocol documentfor more information on the exception. However the second response throws an exception and has a different status code. We can see the first response is a success and the server sending the attachment. The following examples show two responses for the ItemOperations command. The request will contain the FileReference value for the attachment which can be seen in the Sync response if available. There are several uses for the ItemOperations command and one of the most common requests is for downloading an attachment onto the device. The following example shows a response sending a new item to the Inbox: You can see detailed information including the sender and subject if verbose logging has been enabled on the CAS servers. Typically you will see items being added to the device in the Sync response. A status code of 1 represents a successful Sync request and no status code simply means there were no changes within the heartbeat interval for the request. Any other status code would require further investigation by reviewing the protocol document. We will typically either see no status code or a status code of 1 in the response for a Sync request. The following example shows the request and response for a Sync command: The response for each Sync request will include a new SyncKey value that the subsequent Sync request should send. This is because the folders (have just been created on the device and) currently have no synchronization state. It is also important to notice the SyncKey sent by the device in this first request is 0. We should however expect the first Sync request by this device to have an immediate response with new items for one or more folders.

MICROSOFT ACTIVESYNC DOWNLOAD WINDOWS

Windows Phone leverages a hanging Sync request to retrieve data from these folder.

The following example shows the response from a FolderSync request:Īfter the EAS client has obtained the folder hierarchy of the mailbox from Exchange, it can begin to populate folders on the device. Alternatively, see ActiveSync - Mapping a Collection ID to a Mailbox Folder to determine which folder the CollectionId represents. If you capture this FolderSync request in the ActiveSync mailbox log, you will have the folder name that correlates to the CollectionId values in future ActiveSync requests. Once the device is provisioned, it will send a FolderSync command to obtain the folder hierarchy of the mailbox. The following example shows the second Provision command sending the PolicyKey.įor more detailed analysis of EAS provisioning process & Policies, see Provisioning, Policies, Remote Wipe, and ABQ in Exchange ActiveSync on The Exchange Dev Blog. The device sends another Provision command to complete the provisioning process.This request includes the policy key from the previous response. The following example shows the request and response from a Provision command: A status code of 1 is most commonly a success. The second status code is for the ActiveSync command and varies depending on the command sent by the device. The HttpStatus code only provides the IIS response to the request, and a 200 response does not mean the request was successful. It is important to note now that there are two status codes for most ActiveSync requests. The server response includes the security settings based on the ActiveSync mailbox policy associated with the mailbox. The device sends the Provision command with the device settings contained within the request. ProvisionĪ device must be provisioned before it can synchronize with Exchange. a Windows Phone) initializes a profile with Exchange and a few standard commands. Here we're going to use one of these logs to analyze how a mobile device running an EAS client (for e.g.

Exchange ActiveSync Mailbox Logging provides the steps for enabling ActiveSync mailbox logging and breaks down the components of the log. This logging allows us to see the incoming request sent by the device and the outgoing response from the Exchange server. One of best troubleshooting tools for Exchange ActiveSync (EAS) is mailbox logging.

MICROSOFT ACTIVESYNC DOWNLOAD SERIES

Note: Part 2 of this series can be found here.